Privacy Policy

The Reset Society | KVK 89458257 | Effective: 1 June 2026

1. Introduction

The Reset Society B.V. ("we", "us", "our") is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch law. This Privacy Policy explains what data we collect, why we collect it, how we use it, and what rights you have.

The Reset Society B.V. is registered in the Netherlands (KVK 89458257) and acts as the data controller for the personal data described in this policy.

If you have any questions, please contact us at hello@theresetsociety.co.

2. What Data We Collect

2.1 Data you provide to us

  • Name and email address when you register for an account or newsletter

  • Billing information (name, address, payment method) when you purchase a course or programme

  • Profile information and preferences you choose to share

  • Communications and messages you send to us

  • Feedback, survey responses, and testimonials

2.2 Data we collect automatically

  • IP address and browser/device information

  • Pages visited, time spent, and navigation paths on our website

  • Cookie identifiers (see our Cookie Policy for details)

  • Referring URLs and search terms

3. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contract performance – to deliver the online courses and programmes you have purchased.

  • Legitimate interests – to improve our services, prevent fraud, and send relevant communications to existing customers.

  • Consent – for marketing emails and non-essential cookies. You may withdraw consent at any time.

  • Legal obligation – to comply with Dutch tax, accounting, and consumer protection law.

4. How We Use Your Data

  • To create and manage your account

  • To process payments and send booking confirmations

  • To deliver online course content and programme materials

  • To send transactional emails (receipts, course access, updates)

  • To send marketing communications where you have opted in

  • To improve our website and course offerings

  • To comply with legal obligations (e.g., invoicing requirements under Dutch law)

5. Sharing Your Data

We do not sell your personal data. We may share data with:

  • Payment processors (e.g., Stripe or Mollie) to handle transactions securely

  • Course platform providers to deliver programme content

  • Analytics providers (e.g., Google Analytics) to understand website usage

  • Legal or governmental authorities where required by law

All third-party processors are bound by data processing agreements and may not use your data for their own purposes.

6. International Transfers

Some of our service providers are based outside the European Economic Area (EEA). Where this is the case, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We retain your personal data only for as long as necessary for the purposes described in this policy:

  • Account data: for the duration of your account and up to 2 years after closure

  • Purchase records: 7 years, as required by Dutch tax law

  • Marketing data: until you unsubscribe or withdraw consent

  • Analytics data: in anonymised form, indefinitely

8. Your Rights

Under the GDPR, you have the right to:

  • Access – request a copy of the personal data we hold about you

  • Rectification – ask us to correct inaccurate or incomplete data

  • Erasure – request deletion of your data (subject to legal obligations)

  • Restriction – ask us to limit how we use your data

  • Portability – receive your data in a structured, machine-readable format

  • Object – object to processing based on legitimate interests or for direct marketing

  • Withdraw consent – at any time, without affecting prior processing

To exercise any of these rights, email us at hello@theresetsociety.co. We will respond within 30 days. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These include encrypted connections (HTTPS), access controls, and regular security reviews.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a notice on our website. The date at the top of this policy indicates when it was last updated.

11. Contact

Data controller: The Reset Society

KVK: 89458257

Email: hello@theresetsociety.co